Frequently asked questions
Questions about Livitpay.
Learn about our solutions, partner-led model and how to start a conversation.
What does Livitpay do?
Livitpay combines payment technology, merchant enablement, software development and a partner-led approach to payment acceptance. Contact us to discuss the right solution for your business.
Who are Livitpay’s solutions for?
We welcome enquiries from ecommerce businesses, B2B service providers, software platforms, ISVs, ISOs and regulated payment partners. The right solution depends on your business, market and integration requirements.
How does the payment model work?
A payer confirms a card-not-present payment through a Livitpay-enabled checkout. The tokenized payment instruction is transmitted to the sponsor/acquirer, which processes the transaction and settles directly to the merchant’s verified bank account.
Does Livitpay hold merchant or customer funds?
The Livitpay model keeps end-user funds and merchant settlement proceeds with the sponsor/acquirer. The sponsor/acquirer settles approved proceeds directly to the merchant’s verified bank account. Livitpay does not hold these funds and receives only its own agreed platform or service fees separately.
Who approves merchants?
The sponsor/acquirer retains final merchant underwriting and approval. Livitpay supports information collection and coordination. Submitting an enquiry does not constitute merchant approval.
Is Livitpay a bank or acquirer?
Livitpay is a payment-technology and merchant-enablement company. Acquiring, final underwriting, clearing and settlement are responsibilities of the regulated sponsor/acquirer.
How are card details handled?
The technology model uses sponsor-approved hosted fields, tokenization or equivalent secure components to keep raw card credentials outside Livitpay’s systems. This website does not collect payment-card details.
Which markets and currencies can we discuss?
Tell us where your business operates, where your customers are located and which currencies you require. Availability is assessed by market, merchant profile, regulatory requirements and partner capabilities; it is not universal.
Can software platforms partner with Livitpay?
Yes. Livitpay welcomes discussions with ISVs, SaaS platforms, ISOs, payment institutions, EMIs, processors and acquirers.
Where can I find regulatory information?
Our Regulatory Disclosures page sets out the company’s registration status and the scope of those registrations.
How do I get more information?
Use our merchant enquiry form, partnership form or email info@livitpay.com. Tell us about your business and what you want to achieve.
Building a merchant programme or payment partnership?
Talk to Livitpay about a transparent, sponsor-led payment model.